Refund on digital product
Due to the nature of digital products, refunds will not be issued once an order has been placed and product has been downloaded. If you are unable to download the digital product please contact Living with Tessa at [email protected] within 2 days for assistance. Be aware that due to the fact that we process all orders by hand, it could take up to 48 hours for the product to arrive in your inbox.
If you change your mind and have not downloaded the product a refund can be issued upon request within 2 days.
Downloads are closely monitored to ensure you are able to successfully access purchased digital products.
We recommend contacting us if you have any questions before you purchase.